Privacy Policy Sunride

Last Updated: 12 April 2026

1. Introduction

Sunride (“we,” “our,” or “us”), operated by João Vicente and based in Olhão, Portugal, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The entity responsible for your data is:

  • Name: JOÃO JOSÉ VICENTE UNIPESSOAL, LDA (operating under the trademark Sunride)

  • Location: Rua Cândido do Ó Ventura, 31
    8700-373 Olhão, Algarve, Portugal

  • Email: info [@] sunride (dot) pt

  • Phone: +351 919-692-148

3. Data We Collect

We collect only the data necessary to provide our rental services and fulfill legal obligations:

  • Identity Data: Full name, date of birth, and nationality.

  • Contact Data: Email address and phone number (often used for WhatsApp coordination).

  • Legal Documents: Copies of your Driving License and Passport/ID card (required by Portuguese law for vehicle rentals).

  • Booking Data: Pickup/drop-off locations, rental dates, and vehicle preferences.

  • Technical Data: IP address and cookies (managed via our Complianz integration).

4. How and Why We Use Your Data

Under GDPR, we process data based on:

  • Contractual Necessity: To manage your booking and provide the rental service.

  • Legal Obligation: To report rental data to Portuguese authorities (e.g., SEF or Tax Authority) if required.

  • Legitimate Interest: To communicate with you regarding your booking or to recover vehicles in case of theft.

  • Consent: For marketing purposes (only if you explicitly opt-in to a newsletter).

5. Data Retention

We do not keep your data longer than necessary:

  • Rental Records: Kept for the duration required by Portuguese tax and transport laws (typically 5–10 years).

  • Identity Copies: Deleted or securely archived once the rental period and any potential claim periods (insurance/fines) have concluded.

6. Third-Party Sharing

We never sell your data. We only share data with:

  • Insurance Providers: To activate coverage for your rental.

  • Local Authorities: If required by Portuguese law (e.g., traffic fines or security checks).

  • IT Services: Our booking system (Checkfront) and website hosting (Hostinger) providers (fully GDPR compliant).

7. Your Rights

Under the GDPR, you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Correct any inaccurate information.

  • Erasure (“Right to be Forgotten”): Request the deletion of your data when it is no longer legally required.

  • Data Portability: Move your data to another provider.

  • Withdraw Consent: At any time for marketing communications.

8. Security

We implement high-level technical and organizational security measures to protect your data from unauthorized access, loss, or theft. Our booking system uses SSL encryption to ensure your data is transmitted safely.

9. Contact Us

For any questions regarding your data or to exercise your rights, please contact us at: Email: info@sunride.pt